FAQ —The Garden House Artificial & Pre-Lit Christmas Trees
PE (Polyethylene) and PVC (Polyvinyl Chloride) are materials used in artificial tree branches. PE tips give a more realistic and natural texture (look more like real needles), while PVC adds fullness and durability. Trees mixing PE & PVC combine the best of both — realistic appearance with sturdier shape.
Hinged branches are pre-attached in sections that fold out much like a hinge. This makes setting up the tree faster, more stable, and simpler — you don’t have to insert each branch individually. Great for ease of use and storage.
Yes — all of our trees include a sturdy metal stand. This ensures excellent stability and means you don’t need to purchase a separate tree base.
Yes, all of our artificial and pre-lit trees are made with flame-retardant materials. They are also non-allergenic and built with long-lasting finishes, making them a safe and reliable choice for any family home.
Many models are designed so that if one bulb stops working, the rest remain lit. Some also come with replacement bulbs for convenience.
Store in a cool, dry place. Use the original box or a heavy-duty storage bag. Keeping branches fluffed properly and lights wound carefully helps prevent damage. Hinged trees store more neatly since sections fold in.
No — our pre-lit Christmas trees are designed for indoor use only. Using them outdoors or in damp conditions may damage the lights or structure.
Measure your ceiling height and allow clearance for a topper. Also consider width (branch spread) to make sure the tree fits comfortably. Slimmer designs work well in smaller rooms, while fuller trees are ideal for larger spaces.
All of our Christmas trees come with a 5-year limited manufacturer’s warranty covering defects in materials or workmanship. This applies to the tree structure. LED light sets are covered for 3 years.
