FAQ — Christmas Lights at The Garden House
At The Garden House, we stock premium Lumineo lights, one of Europe’s leading Christmas lighting brands. Our range includes basic, compact and cluster string lights. Basic sets give a classic look with wider bulb spacing, compact sets provide a denser sparkle, and cluster lights create a full, dramatic glow.
Yes — many of our Lumineo light sets come with an 8-hour timer. Once switched on, they stay lit for 8 hours and automatically turn off for 16 hours, helping you save energy and enjoy worry-free festive lighting.
Absolutely — many of our Lumineo lights are suitable for both indoor and outdoor use. Always check the product details for the IP rating and suitability. For exposed outdoor spaces, we recommend using lights that are clearly rated weather-resistant.
We offer a wide choice of warm white, cool white, and mixed LED lights. Cable finishes include green or transparent, helping you match your lighting to your tree, garlands, or outdoor décor.
Yes — all our Lumineo lights use LED technology, which consumes far less power than traditional bulbs. They run cooler, last longer, and are designed to shine brightly while keeping running costs low.
Our Lumineo sets are designed so that if one bulb fails, the rest remain lit. This ensures your display continues to shine throughout the season.
Yes — all Lumineo lights sold at The Garden House come with a 5-year manufacturer’s warranty (when registered within 12 months). Without registration, a standard 1-year warranty applies. This gives you peace of mind that your investment is protected.
Start by checking the basics: make sure the plug and transformer are securely connected, the socket is working, and the timer setting is correct. For solar or battery-operated models, check batteries are charged and sensors are positioned correctly. If you still have issues, contact our team at The Garden House and we’ll be happy to help.
Many of our outdoor Lumineo lights have an IP44 rating, meaning they’re splash-proof and suitable for most outdoor uses. However, they are not designed to withstand full water immersion or extreme weather. Always check the specifications of your chosen set before installation.
